When importing references into software like EndNote or RefWorks you might find special characters and diacritical marks are stripped out.     You can edit the reference in the software and re-insert the appropriate character in several ways:   1) Copy and past the character in.   2) If you using a Windows computer with a number pad you can hold down the ALT key and type in a numerical code for the character you want e.g. ALT 130 will insert Ã©.   There is a list of Alt Codes available at  http://www.alt-codes.net/   Penn State University has an excellent guide to typing in accents and special characters  in Windows or Macs. Including Alt codes, Mac codes and how to use the character map/viewer.   These tips can also be applied in other software and web interfaces, as well as in bibliographic software. ☺ = ALT 1
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