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Changes to British Library document supply

If you have requested journal articles through our Document Supply service, you'll know that most of them come from the British Library, either in pdf or in print. 

From the 21st May 2018, the British Library will change the way it supplies you with  electronic documents. They will be using a service called DRM Lite.

DRM Lite allows you to open articles on multiple devices, including mobiles, and access content in different locations.

In many ways this is an improved service, but you have to register for a British Library On Demand account, either beforehand or upon receipt of the British Library document.

We also found that DRM Lite worked better on Internet Explorer, rather than Chrome, when it came to downloading the pdf.

Printing and access

You can print one paper copy of the document. One you have saved the electronic copy it last for 3 years before expiring. Making further electronic copies, converting the file into other formats, or altering the text is not allowed.. 

For more information, see our help pages or email:

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Inserting special characters in EndNote/RefWorks

When importing references into software like EndNote or RefWorks you might find special characters and diacritical marks are stripped out.

You can edit the reference in the software and re-insert the appropriate character in several ways:
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2) If you using a Windows computer with a number pad you can hold down the ALT key and type in a numerical code for the character you want e.g. ALT 130 will insert é.

There is a list of Alt Codes available at

Penn State University has an excellent guide to typing in accents and special characters in Windows or Macs. Including Alt codes, Mac codes and how to use the character map/viewer.

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Searching the fulltext of PDFs in EndNote

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